Insurance Customer Care Pro - Flexible Schedule

Timreed; Oelwein (IA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Timreed is seeking a Customer Service Representative - State Farm Agent Team Member in Oelwein, Iowa. The role involves generating exceptional customer experiences and will include tasks such as answering inquiries, assisting with policy updates, and processing claims.

Ideal candidates will possess strong communication skills, attention to detail, and a passion for customer support. The position offers competitive salary, flexible schedule, and opportunities for career advancement.

Qualifications

• Exceptional customer service skills with attention to detail.
• Desire to help people and support community needs.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Timreed is seeking a Customer Service Representative - State Farm Agent Team Member in Oelwein, Iowa. The role involves generating exceptional customer experiences and will include tasks such as answering inquiries, assisting with policy updates, and processing claims.

Ideal candidates will possess strong communication skills, attention to detail, and a passion for customer support. The position offers competitive salary, flexible schedule, and opportunities for career advancement.