Insurance Recovery Manager — Revenue Cycle Leader (Hybrid)

Henry Ford Health; Troy (MI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Henry Ford Health System is seeking a Manager of Insurance Recovery to lead all functions of the Insurance Recovery Office across its multi-facility system and drive reimbursement optimization. The role emphasizes collaboration, goal setting, and strategic execution to improve performance and ensure exceptional service.

The position is day shift, hybrid, with Michigan resident eligibility, and offers participation in the organization’s Total Rewards program and professional growth opportunities.

Qualifications

• Bachelor's degree in Business Administration, Accounting, or related field required.
• In lieu of degree, at least 10 years of health care revenue cycle management experience.
• Five (5) years of management experience with healthcare accounts receivable preferred.
• Knowledge of CPT and diagnosis coding and Third Party billing regulations preferred.
• Experience at a large, complex, integrated healthcare organization preferred.
• Experience with insurance billing, patient accounting systems and other related applications preferred.
• Communication skills and the ability to interact effectively with staff.

Responsibilities

• Manage all functions of the Insurance Recovery Office across a multi-facility integrated healthcare delivery system.
• Lead and engage the Insurance Billing Office team to provide high quality services and maximize reimbursement.
• Collaborates with team to identify priorities, set goals and implement strategies to improve performance.

Skills

Communication

Leadership

Change management

Education

Bachelor's degree in Business Administration or Accounting

10+ years healthcare revenue cycle management experience

5 years management experience with healthcare accounts receivable

Knowledge of CPT and diagnosis coding and Third Party billing regulations

Experience with insurance billing, patient accounting systems

Job description

Manager - Insurance Recovery - Full Time Days - Hybrid (Michigan Residents)

This position is responsible for managing all functions of the Insurance Recovery Office across a multi-facility integrated healthcare delivery system; which includes all billing, payor audit processes associated with Henry Ford Health hospitals, outpatient clinics and employed physicians. This position leads through sharing knowledge, motivation and engages the Insurance Billing Office team to provide high quality services, which meet or exceed customer expectations. Collaborates with members of the team, identifies departmental and business unit priorities, establishes goals and implements strategies designed to maximize reimbursement for the health system and fosters a culture of innovation, employee engagement, and exceptional business performance.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in in Business Administration, Accounting, or related field required.
• In lieu of degree, at least 10 years of health care revenue cycle management experience.
• Five (5) years of management experience with healthcare accounts receivable preferred.
• Knowledge of best practices related to revenue cycle operations and day-to-day functionality.
• Knowledge of CPT and diagnosis coding and Third Party billing regulations preferred.
• Experience at a large, complex, integrated healthcare organization preferred.
• Experience with insurance billing, patient accounting systems and other related applications preferred.
• Communication skills and the ability to interact effectively with staff.
• Ability to manage, coordinates, and leads simultaneously.
• Ability to estimate time frames and meet projected deadlines.
• Ability to work with a variety of individuals in executive, managerial and staff level positions.
• Ability to work independently.
• Ability to understand and lead change.
• Goal oriented, exceptional interpersonal skills, change management and political skill.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.