Medical Front Desk Specialist - Patient Care & Admin

Henry Ford Health; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health System is hiring a Front Desk Clerk for Primary Care in Detroit. You will greet patients, check them in and out, collect documentation and verify demographics in a busy medical office environment.

The role includes handling authorizations, scheduling, and managing patient records, along with processing charges and co-pays daily while maintaining accurate deposits.

Qualifications

• High School diploma equivalency or 1 year of relevant job experience required.
• Medical office experience preferred.

Responsibilities

• Greet patients and visitors, check patients in/out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify authorizations/precertification.
• Schedule/confirm patient appointments and release requests for records.
• Enter, review and submit charges for procedures; collect co-pays and reconcile daily reports.
• Provide general office and clerical support to the assigned area.

Skills

Customer service

Clerical skills

Data entry

Education

High School diploma or equivalent

Medical office experience preferred

Job description

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This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.