Insurance Processing & Support Specialist

Stillwater-Insurance; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Stillwater Insurance Group in Jacksonville, FL is hiring a Processing and Support Representative to confirm, endorse, service and support internal and external property insurance customers in an in-office role.

You will process customer requests, manage deductible changes, update mortgage lender information, and prepare evidence of insurance, with a Monday–Friday schedule and competitive benefits in a friendly, growth‑oriented team.

Qualifications

• High School diploma or GED required.
• Proficient in Microsoft Outlook and Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Previous property and casualty experience preferred.

Responsibilities

• Process customer-initiated requests
• Process deductible changes and cancellations
• Add, edit, and remove mortgage lender information
• Prepare evidence of insurance documents
• Act on vacancy and foreclosure notifications
• Research undefined inquiries
• Communicate with insureds and agents
• Provide exceptional service

Skills

Communication skills

Organizational skills

P&C experience

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Job description

Stillwater Insurance Group in Jacksonville, FL is hiring a Processing and Support Representative to confirm, endorse, service and support internal and external property insurance customers in an in-office role.

You will process customer requests, manage deductible changes, update mortgage lender information, and prepare evidence of insurance, with a Monday–Friday schedule and competitive benefits in a friendly, growth‑oriented team.