Insurance Policy Servicing Specialist

Manpower; Scottsdale (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Prescription drug plans

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

Manpower, Inc. seeks an Insurance Operations & Servicing Associate II in Scottsdale, AZ. The role handles day-to-day policy and loan servicing workflows with focus on accuracy and defined procedures.

The position requires attention to detail and comfort working through structured processes, with a Mon-Fri 7am-3:30pm shift in Scottsdale. You'll support data entry, document verification, and routine servicing tasks.

Qualifications

• 1–3 years in check printing experience.
• Ability to follow standard operating procedures and compliance controls.
• Experience with systems of record, internal trackers, and data verification workflows.
• Comfort completing tasks within service-level targets while maintaining quality and accuracy.

Responsibilities

• Process insurance policy and loan servicing tasks using defined procedures, including verifying and entering data.
• Update the system of record and route non-basic items to the appropriate team.
• Perform database searches to match loans and policies, and elevate mismatches or missing data.
• Review incoming documents and captured data to validate accuracy and completeness before entry.
• Reconcile incoming and outgoing check logs for clients, vendors, and Allstate, and maintain task logs and files.

Skills

Data verification

SOP compliance

Check printing experience

Systems of record

Job description

Our client, Insurance Operations & Servicing is seeking a Insurance Operations & Servicing Associate II to join their team. As a Insurance Operations & Servicing Associate II, you will be part of the Insurance Operations & Servicing team supporting day-to-day policy and loan servicing workflows. The ideal candidate will have strong attention to detail, comfort working through defined procedures, and the drive to keep systems accurate and up to date.

Job Title: Insurance Operations & Servicing Associate II

Location: Scottsdale, AZ

Pay Range: $21-25

Shift: Mon-Fri/7am-3:30 pm

What's the Job?

• Process insurance policy and loan servicing tasks using defined procedures, including verifying and entering data.
• Update the system of record and route non-basic items to the appropriate team.
• Perform database searches to match loans and policies, and elevate mismatches or missing data.
• Review incoming documents and captured data to validate accuracy and completeness before entry.
• Reconcile incoming and outgoing check logs for clients, vendors, and Allstate, and maintain task logs and files.

What's Needed?

• Preferably 1-3 years in check printing experience.
• Ability to follow standard operating procedures and compliance controls consistently.
• Experience working with systems of record, internal trackers, and data verification workflows.
• Comfort completing tasks within service-level targets while maintaining quality and accuracy.
• Ability to communicate status on straightforward inquiries using approved templates and refer complex requests.

What's in it for me?

• Join an office-based team in Scottsdale with a clear, procedure-driven workflow.
• Build operational confidence through cross-training across core workflows.
• Work with defined processes that emphasize accuracy, documentation, and accountability.
• Contribute directly to policy updates, document verification, and basic exception handling.
• Use provided office computer access (DVD access available in the office) while most work does not require computer items.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)