Insurance Service Representative PC Licensed

BOULEVARD INSURANCE AGENCY LLC; Chandler (AZ); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

Paid time off

Paid training and professional development

Flexible work from home options

Job summary

A growing insurance agency in Chandler, AZ, is seeking a friendly Insurance Service Representative to join their team. The role involves assisting clients with policy changes, providing exceptional customer service, and maintaining accurate records. Candidates must hold an active Arizona Property & Casualty license and have strong communication skills. The agency offers competitive pay and a supportive team environment with growth opportunities. A hybrid schedule is available post-training.

Qualifications

• Active Arizona Property & Casualty license is required.
• Prior insurance customer service or agency experience is strongly preferred.
• Reliable and comfortable working in a fast-paced environment.
• Reliable, organized, and able to work in a fast-paced environment.
• Willingness to learn new systems and adapt to changes.

Responsibilities

• Assist clients with policy changes and billing questions.
• Process endorsements, cancellations, and claims updates.
• Provide exceptional customer service via various channels.
• Support agents with follow-ups, retention initiatives, and client communication
• Maintain accurate customer records and uphold compliance standards
• Opportunity to assist with sales-related tasks; sales interest or experience is a plus

Skills

Strong communication skills

Tech-savvy

Organizational skills

Tech proficiency

Sales interest

Education

Active AZ Property & Casualty license

Prior insurance customer service experience

Job description

Benefits

• 401(k)
• Paid time off

Boulevard Insurance Agency is looking for a friendly, detail-oriented Insurance Service Representative to join our team! This role is ideal for someone who enjoys helping clients, thrives in a structured environment, and wants to be part of a growing agency.

Position Details

Schedule: Full-time, Monday–Friday

Work Environment: Primarily in-office with the potential for a hybrid schedule after training

Location: Chandler, AZ

License Required: Active Arizona Property & Casualty license

What You’ll Do

Assist clients with policy changes, billing questions, documentation, and general account servicing

Process endorsements, cancellations, reinstatements, and claims-related updates

Provide exceptional customer service in person, by phone, and via email

Support agents with follow-ups, retention initiatives, and client communication

Maintain accurate customer records and uphold Allstate compliance standards

Opportunity to assist with sales-related tasks; sales interest or experience is a plus

What We’re Looking For

Active AZ P&C license — required

Prior insurance customer service or agency experience is strongly preferred

Strong communication skills and a friendly, professional demeanor

Reliable, organized, and comfortable working in a fast-paced environment

Tech-savvy and able to learn new systems quickly

Interest in sales or prior sales experience is a bonus

What We Offer

Competitive pay

Hybrid schedule eligibility after training milestones

A supportive team environment with growth opportunities

Paid training and ongoing professional development

Opportunity to build long-term client relationships with a respected Allstate agency

Flexible work from home options available.