Insurance Policy & Claims Support Specialist

Zach Bay - State Farm; Redding (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Zach Bay - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, resolve inquiries, and support policyholders in a busy insurance office in California. You will coordinate with team members, process policy changes, handle claims, and maintain accurate records while focusing on community needs and growth opportunities.

The role emphasizes clear communication, strong attention to detail, and a customer-first mindset, with hourly pay and opportunities for

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

Zach Bay - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, resolve inquiries, and support policyholders in a busy insurance office in California. You will coordinate with team members, process policy changes, handle claims, and maintain accurate records while focusing on community needs and growth opportunities.

The role emphasizes clear communication, strong attention to detail, and a customer-first mindset, with hourly pay and opportunities for