Insurance Policy Administrator

Placements24; United States; Hybrid; USD 11,000 - 14,000; Full time

Benefits offered by this job

Incentives

Medical & retirement benefits

Hybrid work model

Training & development

Supportive team in East London

Job summary

Placements24 is seeking a meticulous Insurance Policy Administrator to join our team in East London. You will manage lifecycle of policies, including issuance, endorsements, and renewals, while serving as the primary contact for policyholders and coordinating with sales and underwriting.

The ideal candidate has 2–4 years in policy administration, strong data accuracy skills, and proficiency with policy admin software and MS Office; a hybrid work setup is offered with opportunities for training

Qualifications

• High school diploma or equivalent; relevant certifications in insurance administration preferred.
• 2–4 years of experience in insurance policy administration or a similar administrative role.
• Proficiency in policy administration software and Microsoft Office Suite.
• Strong attention to detail and accuracy in data management.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Administer new insurance policy applications, ensuring documentation is complete and accurate.
• Process policy endorsements, changes, and renewals in a timely and efficient manner.
• Respond to policyholder inquiries regarding coverage, billing, and policy status.
• Maintain accurate policy records in the company's database system.
• Liaise with sales agents and underwriters to resolve policy-related issues.
• Generate policy documents and related correspondence.

Skills

Attention to detail

Customer service

Communication

Multi-tasking

Education

High school diploma or equivalent; relevant certifications in insurance administration preferred

Tools

Policy administration software

Microsoft Office Suite

Job description

About the Role

Our client is seeking a meticulous Insurance Policy Administrator to join their team in East London . This role is vital for managing the lifecycle of insurance policies, ensuring accuracy in policy issuance, endorsements, and renewals. You will be the primary point of contact for policyholder inquiries and will work closely with sales and underwriting teams to provide excellent administrative support. The ideal candidate possesses strong organizational skills, a keen eye for detail, and a commitment to providing exceptional service within the Eastern Cape insurance community.

Key Responsibilities

• Administer new insurance policy applications, ensuring all documentation is complete and accurate.
• Process policy endorsements, changes, and renewals in a timely and efficient manner.
• Respond to policyholder inquiries regarding coverage, billing, and policy status.
• Maintain accurate policy records in the company's database system.
• Liaise with sales agents and underwriters to resolve policy-related issues.
• Generate policy documents and related correspondence.

Requirements

• High school diploma or equivalent; relevant certifications in insurance administration are preferred.
• 2-4 years of experience in insurance policy administration or a similar administrative role.
• Proficiency in policy administration software and Microsoft Office Suite.
• Strong attention to detail and accuracy in data management.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Competitive salary and potential for performance-based incentives.
• Comprehensive medical and retirement benefits.
• Hybrid work model offering flexibility.
• Opportunities for professional training and development.
• A supportive team environment in East London .