Insurance Personal Lines P&C Licensed CSR/Account Manager

Meiers Lombardini Lemanski Insurance; East Lansing (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Life Insurance

Hands-on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth

Retirement Plan

Job summary

Meiers Lombardini Lemanski Insurance in East Lansing, Michigan is seeking an Insurance Personal Lines Licensed CSR/Account Manager. You will manage a diverse set of personal lines accounts, deliver personalized service, and educate clients on coverage options.

Responsibilities include client interaction, policy management, issue resolution, accurate record-keeping, building long-term client relationships, and collaborating with teammates to ensure a seamless experience.

Qualifications

• Licensing: State of Michigan Property & Casualty license is required.
• Experience: Previous insurance customer service or insurance account management experience is required.
• Communication: Excellent verbal and written communication skills are essential.
• Customer-Centric: Strong focus on providing outstanding service and building client relationships.
• Organizational: Ability to manage multiple tasks efficiently and prioritize effectively.
• Problem-Solving: Capability to handle customer inquiries and resolve issues promptly.
• Tech-Savvy: Proficient in using office software and insurance-related technology solutions.

Responsibilities

• Client Interaction: Provide exceptional customer service by interacting with clients to understand their insurance needs.
• Policy Management: Assist with managing personal lines insurance policies, ensuring they meet client needs and are up-to-date.
• Issue Resolution: Address client inquiries and resolve any issues related to their insurance policies promptly and accurately.
• Documentation: Maintain accurate records and documentation for all client interactions and policy modifications.
• Relationship Development: Build and nurture strong relationships with clients to foster long-term engagement and loyalty.
• Team Collaboration: Work closely with team members to ensure a seamless client experience, sharing insights and feedback for continuous improvement.

Skills

Insurance license

Customer service

Account management

Communication skills

Organizational skills

Problem-solving

Tech-savvy

Tools

Insurance software

Job description

Job Description

Join our dynamic team at Meiers Lombardini Lemanski Insurance as an Insurance Personal Lines Licensed CSR/Account Manager, located in the heart of East Lansing, Michigan. In this pivotal role, you'll become an integral part of a company dedicated to our clients and providing insurance education. Utilize your expertise and passion for helping others as you manage a diverse set of personal line accounts, ensuring each client receives the personal attention and professional service they deserve.

At Meiers Lombardini Lemanski Insurance, we foster a welcoming and collaborative environment, where your contributions will not only be valued but also celebrated. We are committed to supporting your professional growth and providing opportunities for you to shine in your career. With our strong community ties and emphasis on cultivating positive relationships, you have the chance to make a meaningful impact.

Embrace the opportunity to join a team that is as dedicated to its clients as it is to our team. We eagerly await your application!

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Life Insurance
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

Responsibilities

Client Interaction: Provide exceptional customer service by interacting with clients to understand their insurance needs.

Policy Management: Assist with managing personal lines insurance policies, ensuring they meet client needs and are up-to-date.

Issue Resolution: Address client inquiries and resolve any issues related to their insurance policies promptly and accurately.

Documentation: Maintain accurate records and documentation for all client interactions and policy modifications.

Relationship Development: Build and nurture strong relationships with clients to foster long-term engagement and loyalty.

Team Collaboration: Work closely with team members to ensure a seamless client experience, sharing insights and feedback for continuous improvement.

Requirements

Licensing: State of Michigan Property & Casualty insurance license is required.

Experience: Previous experience in insurance customer service or insurance account management is required.

Communication Skills: Excellent verbal and written communication skills are essential.

Customer-Centric: Strong focus on providing outstanding service and building client relationships.

Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively.

Problem-Solving: Capability to handle customer inquiries and resolve issues promptly.

Tech-Savvy: Proficient in using office software and insurance-related technology solutions.