Personal Lines Account Manager

The Jonus Group; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Employee stock ownership plan (ESOP)

Paid time off

Professional development opportunities

Job summary

The Jonus Group is seeking a dedicated Personal Lines Account Manager in Nashville, TN to serve as the primary client contact for personal insurance needs and to advocate for clients to secure optimal coverage.

You will guide clients through policy changes, discuss renewals, and collaborate with carriers to obtain quotes, while maintaining a high standard of service in a fast-paced environment.

Qualifications

• Experience in a high-volume call environment.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Managing client inquiries and processing policy changes.
• Assisting clients in understanding and selecting appropriate insurance coverage.
• Proactively contacting clients to discuss policy updates and renewals.
• Communicating with insurance carriers to obtain quotes and process endorsements.
• Reviewing client renewals to ensure adequate and appropriate coverage.
• Staying informed about industry trends, regulations, and best practices.

Skills

High-volume calls

Written & verbal communication

Analytical thinking

Problem-solving

Microsoft Office

Job description

Job Summary

Seeking a dedicated and experienced

Job Description

Personal Lines Account Manager

Personal Lines Account Manager

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. In this role, you will serve as the primary point of contact for clients, guiding them through their personal insurance needs, advocating on their behalf, and ensuring they have the best coverage possible. If you are passionate about delivering exceptional service, thrive in a fast-paced environment, and are looking for a rewarding career in a stable and growing industry, we encourage you to apply.

Compensation Package

Industry-Leading Compensation:

• Competitive Salary + Performance Incentives
• Competitive benefits package, 401(k), Employee Stock Ownership Plan (ESOP), paid time off, professional development opportunities, etc.

Responsibilities

As a Personal Lines Account Manager, your key responsibilities will include:

• Managing client inquiries and processing policy changes.
• Assisting clients in understanding and selecting appropriate insurance coverage.
• Proactively contacting clients to discuss policy updates and renewals.
• Communicating with insurance carriers to obtain quotes and process endorsements.
• Reviewing client renewals to ensure adequate and appropriate coverage.
• Staying informed about industry trends, regulations, and best practices.

Qualifications/Requirements

To excel in this role, you should possess the following:

• Experience: Previous experience in a high-volume call environment.
• Skills:

• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite.

• Personal Attributes:

• High service aptitude with a passion for helping others.
• Ability to adapt and thrive in a fast-paced environment.
• Reliable, detail-oriented, and solution-focused.