Insurance Operations Support Specialist

Brown & Brown; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Paid time off

Job summary

Brown & Brown is seeking a Technical Assistant to join our growing team. Built on meritocracy, our culture rewards self-starters who do what is best for our customers.

In this role you will communicate with Brokers, Underwriters and Assistants, provide clerical support, and assist with policy servicing inquiries. You will learn our Agency Management System and generate reports, while developing professionally.

Qualifications

• Must have a High School Diploma or GED.
• Proficient with MS Office Suite.
• Basic accounting knowledge.
• Exceptional telephone demeanor.
• Ability to maintain a high level of confidentiality.
• 1–2 years of experience in a similar position.

Responsibilities

• Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.
• Provide clerical and administrative support to Operations Team and Underwriting Teams.
• Assist with policy servicing inquiries to include accounting, underwriting, and operations.
• Learn and work within Agency Management System to save documents, emails, and correspondence.
• Become familiar with Agency Management System reporting functionality to include running and distributing scheduled and ad hoc reports.
• Answer questions about the organization's products and services to assist in customer service functions.
• Pursue a course of personal and professional development.

Skills

MS Office Suite

Accounting basics

Telephone etiquette

Confidentiality

Customer service

Education

High School Diploma or GED

Tools

Agency Management System

Job description

Brown & Brown is seeking a Technical Assistant to join our growing team. Built on meritocracy, our culture rewards self-starters who do what is best for our customers.

In this role you will communicate with Brokers, Underwriters and Assistants, provide clerical support, and assist with policy servicing inquiries. You will learn our Agency Management System and generate reports, while developing professionally.