Insurance Operations Support Specialist

Bridge Specialty Group; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

Brown & Brown seeks a Technical Assistant to join our Northeast Support Team under the supervision of the Business Operations Leader. You will handle the workflow, respond to broker and underwriter inquiries, and provide clerical support to Operations and Underwriting teams.

The role requires a High School diploma, proficiency with MS Office, basic accounting knowledge, and 1–2 years’ experience. Strong communication and confidentiality are essential for success.

Qualifications

• High School Diploma or GED required.
• Proficient with MS Office Suite.
• Basic accounting knowledge.
• Exceptional telephone demeanor.
• Ability to maintain a high level of confidentiality.
• 1 - 2 years’ experience in a similar position.

Responsibilities

• Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.
• Provide clerical and administrative support to Operations Team and Underwriting Teams.
• Assist with policy servicing inquiries to include accounting, underwriting, and operations.
• Learn and work within Agency Management System to save documents, emails, and correspondence.
• Become familiar with Agency Management System reporting functionality to include running and distributing scheduled and ad hoc reports.
• Answer questions about the organization’s products and services to assist in customer service functions.
• Pursue a course of personal and professional development.

Skills

Exceptional telephone demeanor

Ability to maintain confidentiality

1-2 years’ experience in a similar job

Basic accounting knowledge

Education

High School Diploma or GED

Tools

MS Office Suite

Agency Management System

Job description

Brown & Brown seeks a Technical Assistant to join our Northeast Support Team under the supervision of the Business Operations Leader. You will handle the workflow, respond to broker and underwriter inquiries, and provide clerical support to Operations and Underwriting teams.

The role requires a High School diploma, proficiency with MS Office, basic accounting knowledge, and 1–2 years’ experience. Strong communication and confidentiality are essential for success.