Insurance Operations Leader | Data-Driven Team Coach

GEICO; El Cajon (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

GEICO is seeking an Insurance Unit Manager to lead a high-performing team in our Finance & Insurance operations. You will supervise adjusters or agents, manage daily workflow, set performance goals, and ensure exceptional customer service across auto and property insurance lines.

You’ll analyze metrics, coach staff, and drive continuous improvement using data-driven insights. Partner with cross-functional teams on process and compliance initiatives while upholding quality, accuracy, and

Qualifications

• Experience supervising insurance adjusters or agents.
• Ability to analyze metrics and coach staff to meet performance goals.
• Experience collaborating with cross-functional teams on process and regulatory initiatives.

Responsibilities

• Lead a team in GEICO’s Finance & Insurance operations.
• Oversee daily workflow and exceptional customer service across auto and property lines.
• Drive continuous improvement using data-driven insights and regulatory standards.

Skills

Team leadership

Coaching staff

Metrics analysis

Performance goals

Data-driven insights

Job description

GEICO is seeking an Insurance Unit Manager to lead a high-performing team in our Finance & Insurance operations. You will supervise adjusters or agents, manage daily workflow, set performance goals, and ensure exceptional customer service across auto and property insurance lines.

You’ll analyze metrics, coach staff, and drive continuous improvement using data-driven insights. Partner with cross-functional teams on process and compliance initiatives while upholding quality, accuracy, and