Insurance Operations Coordinator: Underwriting & Service

AWAC; Farmington (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

401k match

Group life insurance

Job summary

Allied World seeks a proactive Account Coordinator with strong analytical and leadership skills to support underwriting submissions and renewal management. The role emphasizes exceptional customer service, timely responses to broker queries, and collaboration with internal teams.

The ideal candidate has insurance operations experience, excellent written and verbal communication, and the ability to work independently while continuing to develop product knowledge and professional skills.

Qualifications

• Bachelor’s degree preferred.
• Prior Insurance Operations experience preferred.
• Strong negotiation and influencing skills.
• Strong written & verbal communication skills.
• Strong organizational skills.
• Ability to work independently.
• Position requires knowledge of insurance and experience with internal customers.
• Proficient computer skills.

Responsibilities

• Underwriting Support: Support Underwriters in administration and processing of new business submissions and renewal management.
• Customer Service Excellence: Provide exemplary customer service by processing binders, policy issuance and midterm service requests within established timeframes.
• Communication Management: Respond promptly and professionally to internal processing requests and external queries from brokers.
• Proactive Collaboration: Work with underwriters and territories to support new and renewal client base.
• Product Knowledge Development: Gain deep understanding of Product Set and market dynamics.
• Professional Development: Participate in Allied World Learning and Development opportunities.

Skills

Customer service

Negotiation

Written communication

Organizational skills

Independent work

Education

Bachelor's degree preferred

Job description

Allied World seeks a proactive Account Coordinator with strong analytical and leadership skills to support underwriting submissions and renewal management. The role emphasizes exceptional customer service, timely responses to broker queries, and collaboration with internal teams.

The ideal candidate has insurance operations experience, excellent written and verbal communication, and the ability to work independently while continuing to develop product knowledge and professional skills.