Insurance Operations Coordinator — Growth & Collaboration

Allied World; Farmington (CT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

401k match

Life Insurance

Job summary

Allied World is seeking an Account Coordinator to support underwriting submissions and renewal management, delivering exemplary service to brokers and clients in a fast-paced environment.

You will collaborate with underwriters and internal teams, develop deep knowledge of our product set, and contribute to continuous operational improvements through strong analytical and communication skills.

Qualifications

• Bachelor's degree preferred.
• Prior Insurance Operations experience preferred.
• Strong, demonstrated negotiation and influencing skills.
• Strong written & verbal communication skills.
• Strong organizational skills.
• Ability to work independently.
• Position requires knowledge of insurance and experience with internal customers.
• Proficient computer skills.

Responsibilities

• Underwriting Support: Support Underwriters in administration and processing of new business submissions and renewal management.
• Customer Service Excellence: Provide exemplary customer service by processing binders, policy issuance and midterm service requests within the established timeframes.
• Communication Management: Respond in a timely and professional manner to internal processing requests and external queries received from our brokers.
• Proactive Collaboration: Work pro-actively with assigned underwriters and territories in support of our new and renewal client base.
• Product Knowledge Development: Gain a deep understanding of Product Set and understand marketplace and Broker dynamics that impact business flow and support requirements.
• Professional Development: Participate in Allied World Learning and Development Opportunities online, in person and group training session.

Skills

Negotiation

Communication

Organizational skills

Independence

Proficient computer skills

Education

Bachelor's degree preferred

Job description

Allied World is seeking an Account Coordinator to support underwriting submissions and renewal management, delivering exemplary service to brokers and clients in a fast-paced environment.

You will collaborate with underwriters and internal teams, develop deep knowledge of our product set, and contribute to continuous operational improvements through strong analytical and communication skills.