Insurance Operations & Compliance Lead

Exchange Bank; Santa Rosa (CA); Vor Ort; USD 32.000 - 44.000; Vollzeit

Zusammenfassung

Exchange Bank is seeking an Insurance Operations Specialist in Santa Rosa, CA, to protect the loan portfolio by ensuring proper insurance coverage. You will manage coordination, record-keeping in the core system, and regulatory compliance, partnering with carriers and internal teams.

You will monitor hazard and flood insurance, resolve exceptions, and support smooth lending with proactive follow-up and attention to detail.

Qualifikationen

• High school diploma or equivalent; associate or bachelor’s preferred.
• Minimum of 2 years in insurance, banking, or lending; commercial risk a plus.
• Proficiency with Microsoft Office; familiarity with core banking systems or agency management systems (e.g., FIS).
• Exceptional data-entry accuracy to prevent compliance breaches.
• Strong verbal and written communication to articulate complex information.

Aufgaben

• Coordinate collateral insurance by updating records in the core banking system.
• Monitor insurance exception reports and track items in the vendor portal.
• Communicate with agents, borrowers, collateral insurance placement vendors, and others to resolve coverage issues.
• Follow up on exceptions requiring Credit Department review or action.
• Prepare monthly and quarterly exception reports for management, compliance, and audit committees.
• Place policies with Bank’s insurance carrier when there is a gap in coverage and collect payments.
• Report borrowers unable to make required insurance payments to Special Assets.
• Ensure insurance documentation complies with regulatory requirements and internal policies.
• Serve as primary contact for borrowers and insurers regarding policy updates, renewals, payments, and coverage requirements.
• Identify potential coverage concerns and escalate as needed.

Kenntnisse

Communication skills

Data entry accuracy

Analytical thinking

Ausbildung

Associate/Bachelor's in business or finance

Tools

FIS core banking system

Microsoft Excel

Jobbeschreibung

Exchange Bank is seeking an Insurance Operations Specialist in Santa Rosa, CA, to protect the loan portfolio by ensuring proper insurance coverage. You will manage coordination, record-keeping in the core system, and regulatory compliance, partnering with carriers and internal teams.

You will monitor hazard and flood insurance, resolve exceptions, and support smooth lending with proactive follow-up and attention to detail.