CRE Insurance & Loan Servicing Analyst

Pacific Life; Newport Beach (CA); On-site; USD 85,000 - 104,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Wellbeing Reimbursement Account

Paid Time Off

Parental Leave

401k with company match

Job summary

Pacific Life in Newport Beach, CA, seeks a Commercial Real Estate Insurance Analyst to support administration and compliance monitoring for the commercial real estate loan portfolio. You will help ensure required coverage is in place, documented, and aligned with loan requirements, and assist with MLSS setup and ongoing maintenance.

The role sits in the Investment division within a collaborative team of loan servicing and insurance administration professionals, requiring strong analytical and

Qualifications

• 2–3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or related field.
• Knowledge of property insurance requirements and commercial real estate loan servicing concepts.
• Strong analytical, organizational, and problem‑solving skills with the ability to manage multiple priorities.
• Attention to detail and ability to work under deadlines in a fast-paced environment.
• Excellent written and verbal communication skills with a customer‑service mindset and collaboration with internal/external partners.
• Proficiency with Word, Excel, SharePoint, and Outlook and ability to learn new systems quickly.
• Bachelor’s degree with concentration in business/finance/real estate or related field.

Responsibilities

• Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow-up to mitigate risk.
• Administer insurance-related casualty claims, including tracking and coordination with stakeholders.
• Provide technical, research, and MLSS project support and process improvements.
• Review and process invoices related to insurance renewals and portfolio administration.
• Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing.
• Interpret loan documents and complete new loan setup and transaction updates in MLSS.

Skills

Analytical skills

Organizational skills

Communication skills

Customer service mindset

Deadline-driven

Education

Bachelor's degree (business/finance/real estate)

Tools

Microsoft Word

Excel

SharePoint

Outlook

Job description

Pacific Life in Newport Beach, CA, seeks a Commercial Real Estate Insurance Analyst to support administration and compliance monitoring for the commercial real estate loan portfolio. You will help ensure required coverage is in place, documented, and aligned with loan requirements, and assist with MLSS setup and ongoing maintenance.

The role sits in the Investment division within a collaborative team of loan servicing and insurance administration professionals, requiring strong analytical and