Insurance Operations Analyst - Tulsa

DXC Technology Company; Tulsa (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

DXC Technology’s Insurance Software and BPS division seeks an Insurance Call Center Representative at our Tulsa, OK site. You will handle business process transactions, support data analysis, and help maintain quality standards in a fast-paced environment.

The role emphasizes collaboration with senior analysts and managers, adherence to procedures, and ongoing training to stay current with industry knowledge and technology. In-person work is prioritized with flexibility to support wellbeing.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 1+ years of relevant work experience.
• Proficiencies in business process management and optimization.
• A continuous learner that stays abreast with industry knowledge and technology.
• Advanced degree in a relevant field a plus.
• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus.

Responsibilities

• Execute business process transactions, ensuring accuracy and adherence to established procedures.
• Collaborate with senior analysts, managers, and other team members.
• Assist in process improvement projects and data analysis.
• Support the team in identifying process bottlenecks and maintaining quality standards.
• Ensure compliance with established quality and procedural guidelines.
• Contribute to updating and documenting process procedures.
• Work with the team to achieve performance targets and quality standards.
• Participate in training and development programs.

Skills

Business Process Management

Process Optimization

Data Analysis

Continuous Learning

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field (a plus)

Six Sigma Certification

PMP Certification

Job description

DXC Technology’s Insurance Software and BPS division seeks an Insurance Call Center Representative at our Tulsa, OK site. You will handle business process transactions, support data analysis, and help maintain quality standards in a fast-paced environment.

The role emphasizes collaboration with senior analysts and managers, adherence to procedures, and ongoing training to stay current with industry knowledge and technology. In-person work is prioritized with flexibility to support wellbeing.