Insurance Onboarding Specialist I

Americo Financial Life and Annuity; Kansas City (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Training program

Paid time off

401(k) plan

Health benefits

Job summary

Americo is hiring a full-time New Business Associate I to join our expanding team. The role is on-site at our downtown Kansas City, MO office, with hours Monday–Friday, 8:00 AM–5:00 PM, supporting onboarding of life and annuity policies and handling administrative tasks.

The New Business department processes applications, answers inquiries, and ensures timely policy issuance within set guidelines. This position requires attention to detail, strong communication, and teamwork in a collaborative

Qualifications

• Detail-oriented with strong attention to accuracy and deadlines.
• Ability to prioritize tasks effectively while managing competing deadlines.
• Computer proficiency with willingness to learn new systems.
• Strong organizational skills.
• Professional phone etiquette and customer service skills.
• Typing speed of at least 40 words per minute.
• Ability to work effectively in a team environment.

Responsibilities

• Receive and process work via telephone, email, and other electronic methods.
• Index and submit application data into AWD, APNG, NBU, and NBUW systems.
• Review applications, make decisions, and issue, close, and process funding sources within service standards.
• Communicate with agents during routine policy processing.
• Handle internal phone inquiries from agent and client-facing departments.
• Assist with reporting, quality, testing, and special projects.

Skills

Detail-oriented

Prioritization

Computer proficiency

Organizational skills

Phone etiquette

Typing 40 wpm

Team player

Education

Associate degree or equivalent combination of education and relevant experience

Job description

Americo is hiring a full-time New Business Associate I to join our expanding team. The role is on-site at our downtown Kansas City, MO office, with hours Monday–Friday, 8:00 AM–5:00 PM, supporting onboarding of life and annuity policies and handling administrative tasks.

The New Business department processes applications, answers inquiries, and ensures timely policy issuance within set guidelines. This position requires attention to detail, strong communication, and teamwork in a collaborative