Insurance Office Receptionist & Growth Path

State Farm; Cleveland Heights (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Franklin Myles - State Farm Agent is seeking a Receptionist - Team Member to join our insured-focused office. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This role emphasizes service, accuracy, and teamwork.

Join a supportive environment that values balance, offers development opportunities, and provides a path to growth as you contribute to customer satisfaction and office efficiency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Basic computer skills

Microsoft Office

CRM systems

Job description

Franklin Myles - State Farm Agent is seeking a Receptionist - Team Member to join our insured-focused office. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This role emphasizes service, accuracy, and teamwork.

Join a supportive environment that values balance, offers development opportunities, and provides a path to growth as you contribute to customer satisfaction and office efficiency.