Insurance Office Receptionist: Growth & Client Care

SHILPA RATHI - State Farm Agent; Monroe Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Parental leave

Opportunity for advancement

Job summary

SHILPA RATHI - State Farm Agent in Monroe Township, New Jersey is seeking a friendly Receptionist-Team Member to deliver exceptional customer service and support insurance operations. You will greet clients, answer inquiries, and coordinate with the agent team to ensure accurate policy information and smooth service.

The role emphasizes attention to detail, multitasking, and bilingual Spanish abilities. Prior customer service experience is preferred as you assist with policy changes, claims

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist team with policy change documentation and updates.
• Assist in insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Bilingual Spanish

Job description

SHILPA RATHI - State Farm Agent in Monroe Township, New Jersey is seeking a friendly Receptionist-Team Member to deliver exceptional customer service and support insurance operations. You will greet clients, answer inquiries, and coordinate with the agent team to ensure accurate policy information and smooth service.

The role emphasizes attention to detail, multitasking, and bilingual Spanish abilities. Prior customer service experience is preferred as you assist with policy changes, claims