Receptionist - State Farm Agent Team Member

SHILPA RATHI - State Farm Agent; Monroe Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Parental leave

Opportunity for advancement

Job summary

SHILPA RATHI - State Farm Agent in Monroe Township, New Jersey is seeking a friendly Receptionist-Team Member to deliver exceptional customer service and support insurance operations. You will greet clients, answer inquiries, and coordinate with the agent team to ensure accurate policy information and smooth service.

The role emphasizes attention to detail, multitasking, and bilingual Spanish abilities. Prior customer service experience is preferred as you assist with policy changes, claims

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist team with policy change documentation and updates.
• Assist in insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Bilingual Spanish

Job description

Benefits:

• Bonus based on performance
• Paid time off
• Parental leave
• Opportunity for advancement

ROLE DESCRIPTION:

As a Receptionist- State Farm Agent Team Member with Shilpa Rathi - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist team with policy change documentation and updates.
• Assist in insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.