Insurance Office Receptionist & Customer Success (Flexible)

Jonathan Stewart - State Farm Agent; Marrero (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jonathan Stewart - State Farm Agent is seeking a Receptionist Team Member to greet customers in person and by phone, manage appointments, and maintain customer records. You will engage with clients to identify insurance options and support daily operations in a fast-paced office.

The ideal candidate will be highly organized, detail-oriented, and eager to learn within the insurance industry, with opportunities for advancement and a supportive team environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organized and able to multitask.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with handling inquiries and maintaining customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Jonathan Stewart - State Farm Agent is seeking a Receptionist Team Member to greet customers in person and by phone, manage appointments, and maintain customer records. You will engage with clients to identify insurance options and support daily operations in a fast-paced office.

The ideal candidate will be highly organized, detail-oriented, and eager to learn within the insurance industry, with opportunities for advancement and a supportive team environment.