Customer Relations Specialist — Insurance Team Member

Jonathan Stewart - State Farm Agent; Marrero (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Job summary

Jonathan Stewart - State Farm Agent is seeking a Customer Relations Representative to support our growing insurance agency in Marrero, LA. You will handle customer inquiries, maintain client records, and assist retention efforts to boost satisfaction and loyalty.

The role emphasizes strong communication, problem-solving, and the ability to work across teams to ensure client expectations are met and issues are resolved promptly.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiry and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service

Stress management

Job description

Jonathan Stewart - State Farm Agent is seeking a Customer Relations Representative to support our growing insurance agency in Marrero, LA. You will handle customer inquiries, maintain client records, and assist retention efforts to boost satisfaction and loyalty.

The role emphasizes strong communication, problem-solving, and the ability to work across teams to ensure client expectations are met and issues are resolved promptly.