Front Desk Associate – Growth & Flexible Schedule

Talentify; Macon (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Competitive salary

Job summary

Stewart Lamb - State Farm Agent is seeking a receptionist to warmly greet customers and manage daily office communications. The role involves guiding clients to the right team, maintaining records, and handling inquiries with a focus on cross-selling insurance options.

The successful candidate will be organized, detail-oriented, and eager to learn in a supportive environment, contributing to a positive workplace and customer satisfaction.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM familiarity

Job description

Stewart Lamb - State Farm Agent is seeking a receptionist to warmly greet customers and manage daily office communications. The role involves guiding clients to the right team, maintaining records, and handling inquiries with a focus on cross-selling insurance options.

The successful candidate will be organized, detail-oriented, and eager to learn in a supportive environment, contributing to a positive workplace and customer satisfaction.