Insurance Office Receptionist & Customer Care

Nam Pham - State Farm Agent; Edina (MN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Signing bonus

Job summary

Nam Pham - State Farm Agent is seeking a Receptionist to join the team in Edina, MN. The role focuses on welcoming customers, managing appointments, and handling inquiries to maintain smooth office operations.

The ideal candidate is organized, detail-oriented, and eager to contribute to a positive workplace. Responsibilities include customer service, data entry, and supporting sales conversations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception

Customer service

Communication

Organizational skills

Sales conversations

CRM

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Nam Pham - State Farm Agent is seeking a Receptionist to join the team in Edina, MN. The role focuses on welcoming customers, managing appointments, and handling inquiries to maintain smooth office operations.

The ideal candidate is organized, detail-oriented, and eager to contribute to a positive workplace. Responsibilities include customer service, data entry, and supporting sales conversations.