Insurance Agency Receptionist & Client Services Pro

State Farm; Coon Rapids (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

R J Bergstrom - State Farm Agent in Minnesota is seeking a Receptionist to join our team. You will greet customers, manage appointments, and support daily office operations with attention to detail.

The ideal candidate has receptionist or customer service experience, strong communication, and is comfortable discussing insurance options. We offer health benefits, a 401(k), paid time off, and opportunities for advancement in a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Tools

CRM systems

Microsoft Office

Job description

R J Bergstrom - State Farm Agent in Minnesota is seeking a Receptionist to join our team. You will greet customers, manage appointments, and support daily office operations with attention to detail.

The ideal candidate has receptionist or customer service experience, strong communication, and is comfortable discussing insurance options. We offer health benefits, a 401(k), paid time off, and opportunities for advancement in a supportive team environment.