Customer Service Representative – Insurance Team (Growth & Benefits)

Sfedina; Edina (MN); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Flexible schedule

Competitive salary

Job summary

Nam Pham - State Farm Agent in Edina, MN is seeking a Customer Service Representative to join a busy agency. This full-time role centers on delivering exceptional service, answering policy questions, and guiding customers through changes and claims.

You will collaborate with a friendly team, pursue growth opportunities, and enjoy benefits such as health insurance, paid time off, a signing bonus, and a flexible schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Job description

Nam Pham - State Farm Agent in Edina, MN is seeking a Customer Service Representative to join a busy agency. This full-time role centers on delivering exceptional service, answering policy questions, and guiding customers through changes and claims.

You will collaborate with a friendly team, pursue growth opportunities, and enjoy benefits such as health insurance, paid time off, a signing bonus, and a flexible schedule.