Insurance Front Desk & Growth Associate

Meg Ryan Insurance Agency Inc; Sanford (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Meg Ryan - State Farm Agent in Sanford, Maine is seeking a Receptionist to join a small, close-knit team. You will greet customers in person and over the phone, manage appointments, and maintain customer records while learning about the insurance industry.

Ideal candidates are organized, detail-oriented, and eager to learn, with a willingness to engage customers and explore insurance options to meet their needs. This role offers growth and a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of two. Before becoming an agent with State Farm, I worked as a team member and gained leadership experience in retail management. Those experiences helped shape my customer-first approach and passion for helping people find the right solutions for their needs.

Outside of work, I enjoy skiing and have a background in fashion, which has given me an appreciation for creativity, attention to detail, and building strong relationships with people from all walks of life.

Community involvement is a big part of who we are. Our agency participates in a variety of local events throughout the year, including motorcycle events, antique shows, and other community gatherings. We love being active in the community and building lasting relationships with the people we serve.

Our agency offers PTO, paid holidays, sick time, health, dental and vision benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in supporting our team both professionally and personally.

I’m looking for someone who has a positive attitude, a strong work ethic, and a genuine desire to help others. Reliability, professionalism, and a team-first mindset are important qualities for success in our office. If you’re looking for a supportive environment where relationships matter and great service is valued, this could be a great fit for you.

ROLE DESCRIPTION:
Meg Ryan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.