Receptionist - State Farm Agent Team Member

State Farm; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kimberly Prusakowski - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member who greets customers, manages calls and schedules, and maintains records with a service-first mindset.

The role emphasizes organized, detail-oriented work and a willingness to learn in the insurance space, supporting a collaborative team and contributing to a positive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2025 and has quickly grown into a team of six. I began my career with State Farm in consulting, and then transitioned into agency ownership. I also bring a unique perspective from being married to a State Farm agent for 20 years, which gave me deep insight into the business from multiple angles.

I’m a proud Georgia Bulldog and enjoy attending home games whenever I can. I’m also a mom and have always balanced a corporate career with a creative side - running an interior design business where I’ve helped design and plan renovations for clients.

For our team, we offer flexible or alternative work schedules, a 401(k) after six months, reimbursement for licensing costs, and bonuses for candidates who are already licensed.

Our office culture is collaborative, diverse, and growth-focused. We believe in learning from each other and creating an environment where everyone is engaged and supported. We’re looking for someone who is hardworking, intelligent, and motivated—someone who wants to be part of a team that is building something special together.

ROLE DESCRIPTION

Kimberly Prusakowski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.