Insurance Office Receptionist & Client Care Specialist

Chriswilderinsurance; Enfield (CT); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

401(k) matching

Competitive salary

Paid time off

Zusammenfassung

Chris Wilder - State Farm Agent is seeking a Receptionist to warmly greet customers and manage calls, scheduling, and inquiries in a fast-paced agency setting.

The role involves engaging with clients to discuss insurance options, maintaining records, and supporting the team with admin tasks while delivering outstanding service daily.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Aufgaben

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Kenntnisse

Reception experience

Communication skills

Organizational skills

Sales conversations

CRM systems

Ausbildung

High school diploma

Tools

Microsoft Office

CRM software

Jobbeschreibung

Benefits:

• Bonus based on performance
• 401(k) matching
• Competitive salary
• Paid time off

ROLE DESCRIPTION:
Chris Wilder - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.