Insurance Office Receptionist - Client Care & Growth

Lily Hoa - State Farm Agent; Arcadia (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Paid time off

Performance-based bonus

Training & development

License reimbursement

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

Lily Hoa - State Farm Agent in Arcadia, CA is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail oriented, and eager to support a positive, productive workplace while learning about the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and assist in maintaining customer records, with opportunities to discuss insurance options and grow within the agency.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and current customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Bilingual Spanish

Bilingual Mandarin

Tools

CRM systems

Microsoft Office

Job description

Lily Hoa - State Farm Agent in Arcadia, CA is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail oriented, and eager to support a positive, productive workplace while learning about the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and assist in maintaining customer records, with opportunities to discuss insurance options and grow within the agency.