Insurance Agency Receptionist | Client Care & Growth

Charles Garrett Jr - State Farm Agent; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Charles Garrett Jr - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our busy Los Angeles office. You will be the first point of contact for clients, handling calls and visits with a friendly, professional demeanor.

The role involves managing appointments, maintaining records, and assisting with inquiries while identifying opportunities to discuss insurance options. We value reliability, organization, and a proactive attitude in a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Charles Garrett Jr - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our busy Los Angeles office. You will be the first point of contact for clients, handling calls and visits with a friendly, professional demeanor.

The role involves managing appointments, maintaining records, and assisting with inquiries while identifying opportunities to discuss insurance options. We value reliability, organization, and a proactive attitude in a collaborative environment.