Insurance Office Associate — Client Relations

Edward Randolph - State Farm Agent; Fairbanks (AK); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off

Job summary

Edward Randolph - State Farm Agent is seeking an Office Representative to join the agent team in Fairbanks. The role emphasizes customer service, relationship building, and supporting insurance and financial products within a State Farm independent contractor office.

The position requires outbound calling, licensing coursework, and adherence to regulatory and training requirements. Schedule is Monday–Friday, 8am–4pm, with compensation aligned to industry norms for the role.

Qualifications

• Excellent interpersonal and communication skills are required.
• Strong organizational skills and self-motivation are essential for success.
• Ability to work in a team, multitask, and relate to customers is important.
• Familiarity with Windows applications and licensing requirements is beneficial.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance products, eligibility, coverages, changes, transfers, claims, and billing.
• Maintain a strong work ethic with a total commitment to success.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Windows experience

Team player

Multitasking

Customer relator

Licensing knowledge

Tools

Windows

Job description

Edward Randolph - State Farm Agent is seeking an Office Representative to join the agent team in Fairbanks. The role emphasizes customer service, relationship building, and supporting insurance and financial products within a State Farm independent contractor office.

The position requires outbound calling, licensing coursework, and adherence to regulatory and training requirements. Schedule is Monday–Friday, 8am–4pm, with compensation aligned to industry norms for the role.