Insurance Office Administrator

Kemper; Southfield (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Kemper in Southfield, MI is seeking a Full-time Office Clerk to support the District Manager, staff, agents, and policyholders. This role is central to daily operations and handles administrative tasks, financial transactions, and customer inquiries while fostering a professional office environment.

The position requires a high school diploma and at least one year in administration or customer service; proficiency with MS Office and Salesforce is preferred.

Qualifications

• High school diploma or equivalent.
• Minimum 1+ years in administrative, office, or customer service experience.
• Proficient in MS Outlook, Excel, Word; Salesforce preferred.
• Strong organizational, time management, and multitasking skills.

Responsibilities

• Answer calls, assist customers, and relay messages to agents and managers.
• Process payments and reconcile daily transactions.
• Enter paper applications into FDE.
• Batch, scan, and index documents into the imaging system.
• Maintain office supplies and processing of mail and postage.
• Support District Manager and staff as needed.

Skills

Organizational skills

Time management

Multitasking

Communication skills

Education

High school diploma

Tools

Salesforce

MS Outlook

Excel

Word

Job description

Kemper in Southfield, MI is seeking a Full-time Office Clerk to support the District Manager, staff, agents, and policyholders. This role is central to daily operations and handles administrative tasks, financial transactions, and customer inquiries while fostering a professional office environment.

The position requires a high school diploma and at least one year in administration or customer service; proficiency with MS Office and Salesforce is preferred.