Insurance Office Administrator

Kemper Corporation; Southfield (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental plans

401(k) match

Tuition assistance

Continuing education programs

Paid time off

Job summary

Kemper Corporation is seeking a Full-time Office Clerk in Southfield, MI to support the District Manager, staff, agents, and policyholders. This role handles administrative tasks, financial transactions, and customer inquiries, contributing to a professional office environment.

The ideal candidate has at least 1 year of admin or customer service experience, strong organizational skills, and proficiency in MS Office and Salesforce.

Qualifications

• High school diploma or equivalent required.
• 1+ years of administrative, office, or customer service experience preferred (insurance/financial services a plus).
• Strong organizational, time management, and multitasking skills; excellent verbal and written communication.

Responsibilities

• Answer incoming calls, assist customers, and relay messages to agents and managers. Support licensing, underwriting notifications, policyholder information, and Salesforce processes.
• Process payments received by mail, drop box, walk-in, or phone; reconcile daily transactions.
• Enter paper applications into FDE Batch, scan and index documents into the imaging system; manage emails and mail.

Skills

Administrative support

Organizational skills

Time management

Multitasking

Verbal communication

Written communication

MS Outlook

Excel

Word

Salesforce

Education

High school diploma or equivalent

Tools

Salesforce

Microsoft Excel

Microsoft Word

MS Outlook

Job description

Kemper Corporation is seeking a Full-time Office Clerk in Southfield, MI to support the District Manager, staff, agents, and policyholders. This role handles administrative tasks, financial transactions, and customer inquiries, contributing to a professional office environment.

The ideal candidate has at least 1 year of admin or customer service experience, strong organizational skills, and proficiency in MS Office and Salesforce.