Insurance Front Desk Specialist — Growth Path

Peter Fox - State Farm Agent; North Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Peter Fox - State Farm Agent is seeking a dynamic Receptionist to greet customers, answer phones, and route inquiries within a busy insurance office.

The role involves scheduling, data entry, and maintaining customer records while identifying opportunities to discuss insurance options with clients. A positive, organized, and service-oriented candidate will thrive in this team-focused environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the appropriate team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain accurate customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Peter Fox - State Farm Agent is seeking a dynamic Receptionist to greet customers, answer phones, and route inquiries within a busy insurance office.

The role involves scheduling, data entry, and maintaining customer records while identifying opportunities to discuss insurance options with clients. A positive, organized, and service-oriented candidate will thrive in this team-focused environment.