Insurance Front Desk Specialist

Kirk Menard - State Farm Agent; Fenton (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Kirk Menard Jr State Farm Agency is seeking a friendly receptionist to greet clients, manage calls, and support daily office operations in Missouri. The role emphasizes strong organizational skills, attention to detail, and a customer-focused mindset.

You will handle scheduling, maintain customer records, and engage customers in conversations about insurance options, contributing to a positive team environment and opportunities for growth within the agency.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Kirk Menard Jr State Farm Agency is seeking a friendly receptionist to greet clients, manage calls, and support daily office operations in Missouri. The role emphasizes strong organizational skills, attention to detail, and a customer-focused mindset.

You will handle scheduling, maintain customer records, and engage customers in conversations about insurance options, contributing to a positive team environment and opportunities for growth within the agency.