Insurance Front Desk & Customer Care Specialist

Scott Clayton - State Farm Agent; St. Louis (MO); Presencial; USD 36.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Paid time off

Company parties

Opportunity for advancement

Commissions

Competitive salary

Descripción de la vacante

Scott Clayton - State Farm Agent is seeking a friendly, organized receptionist to join our insurance team in Missouri. You will greet customers, handle calls, schedule appointments, maintain records, and support sales opportunities with A/B customers, while delivering outstanding service.

Ideal candidates are detail-oriented, proficient with Microsoft Office and CRM systems, and comfortable discussing insurance options to meet client needs.

Formación

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers in person and by phone and route to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Communication

Customer service

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

Scott Clayton - State Farm Agent is seeking a friendly, organized receptionist to join our insurance team in Missouri. You will greet customers, handle calls, schedule appointments, maintain records, and support sales opportunities with A/B customers, while delivering outstanding service.

Ideal candidates are detail-oriented, proficient with Microsoft Office and CRM systems, and comfortable discussing insurance options to meet client needs.