Insurance Customer Care Specialist – Growth & Benefits

Kirk Menard - State Farm Agent; Fenton (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kirk Menard Jr State Farm Agency in Missouri seeks a Customer Service Representative to deliver exceptional service, answer policy questions, and assist with changes.

You will work with a supportive team, resolve inquiries, process claims, and help grow the agency through attentive service and community engagement.

This role emphasizes accuracy, communication, and the ability to multitask in a fast-paced environment, with opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service experience

Job description

Kirk Menard Jr State Farm Agency in Missouri seeks a Customer Service Representative to deliver exceptional service, answer policy questions, and assist with changes.

You will work with a supportive team, resolve inquiries, process claims, and help grow the agency through attentive service and community engagement.

This role emphasizes accuracy, communication, and the ability to multitask in a fast-paced environment, with opportunities for advancement.