Insurance Front Desk & Member Experience Specialist

Scott Smith - State Farm Agent; Wapato (WA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Training & development

Vision insurance

Paid time off

Licensing paid by agency

Bonus based on performance

Job summary

Scott Smith - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Wapato, Washington. This role involves greeting customers, managing appointments, and supporting office communications with a focus on delivering exceptional customer service.

Qualified candidates should have previous experience in customer service, strong communication skills, and basic computer proficiency. The position offers a competitive salary, insurance benefits, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Effective communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversations engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Scott Smith - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Wapato, Washington. This role involves greeting customers, managing appointments, and supporting office communications with a focus on delivering exceptional customer service.

Qualified candidates should have previous experience in customer service, strong communication skills, and basic computer proficiency. The position offers a competitive salary, insurance benefits, and opportunities for advancement.