Insurance Customer Advocate - Growth, Claims & Service

Scott Smith - State Farm Agent; Wapato (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Scott Smith - State Farm Agent in Wapato, Washington is seeking a Customer Service Representative - State Farm Agent Team Member. This role is crucial for generating exceptional customer experiences and supporting the growth of the agency.

As a representative, you will help resolve customer inquiries, provide policy information, and assist with policy changes. Ideal candidates possess strong communication skills and prior customer service experience. Opportunities for advancement are available for driven individuals.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Scott Smith - State Farm Agent in Wapato, Washington is seeking a Customer Service Representative - State Farm Agent Team Member. This role is crucial for generating exceptional customer experiences and supporting the growth of the agency.

As a representative, you will help resolve customer inquiries, provide policy information, and assist with policy changes. Ideal candidates possess strong communication skills and prior customer service experience. Opportunities for advancement are available for driven individuals.