Insurance Front Desk & Customer Care Specialist

Craig Griffiths - State Farm Agent; Richland (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Griffiths - State Farm Agent, located in Richland, Washington, is looking for a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and committed to excellent service. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations.

The role requires strong communication skills and a familiarity with Microsoft Office and CRM systems. This position offers a supportive work environment and opportunities for career growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks.

Skills

Customer service

Communication skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Craig Griffiths - State Farm Agent, located in Richland, Washington, is looking for a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and committed to excellent service. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations.

The role requires strong communication skills and a familiarity with Microsoft Office and CRM systems. This position offers a supportive work environment and opportunities for career growth.