Dynamic Front Desk Associate - Customer Service & Growth

Scott Kizer - State Farm Agent; Kent (WA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Scott Kizer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and maintain records in our Kent, WA office. The role emphasizes organized, detail-oriented work and proactive communication to support a positive front desk experience.

You will engage with customers, identify insurance options, and assist the team with administrative tasks while delivering friendly, professional service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organization

Multitasking

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Scott Kizer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and maintain records in our Kent, WA office. The role emphasizes organized, detail-oriented work and proactive communication to support a positive front desk experience.

You will engage with customers, identify insurance options, and assist the team with administrative tasks while delivering friendly, professional service.