Insurance Front Desk & Customer Experience Pro

michael clayton - State Farm Agent; Highland (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Michael Clayton - State Farm Agent is seeking a friendly and organized receptionist to join the team. You will greet clients, manage appointments, and handle inquiries while maintaining customer records and supporting sales conversations related to insurance options.

The role emphasizes strong communication, multitasking, and a positive, team-oriented attitude within a growing agency environment in Arkansas.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and engaging with customers.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Michael Clayton - State Farm Agent is seeking a friendly and organized receptionist to join the team. You will greet clients, manage appointments, and handle inquiries while maintaining customer records and supporting sales conversations related to insurance options.

The role emphasizes strong communication, multitasking, and a positive, team-oriented attitude within a growing agency environment in Arkansas.