Receptionist & Client Advocate: Growth & Perks

State Farm; Highland (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Michael Clayton - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will warmly greet clients, manage scheduling, and support administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and confident in customer interactions, with basic computer skills and the ability to balance multiple duties in a fast-paced, friendly environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Michael Clayton - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will warmly greet clients, manage scheduling, and support administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and confident in customer interactions, with basic computer skills and the ability to balance multiple duties in a fast-paced, friendly environment.