Insurance Front Desk Specialist — Scheduling & Customer Care

Scott Klar - State Farm Agent; Matawan (NJ); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement

Paid time off

Training & development

Job summary

Scott Klar - State Farm Agent is seeking a highly organized receptionist to join the team in Matawan, NJ. You will greet customers in person and by phone, manage appointments, and maintain accurate customer records while engaging in helpful insurance conversations as needed.

The role offers a collaborative, supportive workplace with growth opportunities, training, and flexibility in a newly renovated office environment. If you are proactive and customer-focused, apply to join a motivated team.

Qualifications

• Experience as receptionist or in a customer service role.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and via phone; direct to team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with customers when appropriate.
• Provide excellent customer service and follow up.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM & MS Office

Tools

CRM systems

Microsoft Office

Job description

Scott Klar - State Farm Agent is seeking a highly organized receptionist to join the team in Matawan, NJ. You will greet customers in person and by phone, manage appointments, and maintain accurate customer records while engaging in helpful insurance conversations as needed.

The role offers a collaborative, supportive workplace with growth opportunities, training, and flexibility in a newly renovated office environment. If you are proactive and customer-focused, apply to join a motivated team.