Insurance Front Desk & Client Care Specialist

Talentify; Sacramento (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

State Farm in Sacramento, CA is seeking a receptionist to join our team in a customer-facing role. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

This position focuses on greeting clients, handling inquiries, and supporting daily office operations in a fast-paced environment. You will engage with customers, guide them to appropriate team members, and explore opportunities to present insurance options while delivering exceptional service and

Qualifications

• Clear communication and strong interpersonal skills.
• Excellent organization and ability to multitask in a busy office.
• Comfortable engaging customers in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing clients.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

State Farm in Sacramento, CA is seeking a receptionist to join our team in a customer-facing role. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

This position focuses on greeting clients, handling inquiries, and supporting daily office operations in a fast-paced environment. You will engage with customers, guide them to appropriate team members, and explore opportunities to present insurance options while delivering exceptional service and