Insurance Front Desk & Client Care Specialist

Travis Foster - State Farm Agent; Redding (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Hourly pay + commission

Advancement opportunities

Paid time off

Health benefits

401K with employer contributions

Career-building experience

Training & development

Job summary

Travis Foster State Farm Agency in Redding, CA is seeking a front office team member to deliver exceptional client experiences and support ongoing client relationships with careful attention to detail and empathy.

The role emphasizes customer service, accurate information, and collaboration with agency teammates. We anticipate growth opportunities for driven, sales-minded individuals in a dynamic, community-focused environment.

Qualifications

• Dedicated to customer service.
• Able to relate to customers and anticipate needs.
• Excellent communication to assist customers and coordinate with team.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance, changes, transfers, and billing.
• Educate customers about options using a needs-based review.
• Promote business development through effective communication.

Skills

Customer service

Communication

Problem-solving

Relationship building

Job description

Travis Foster State Farm Agency in Redding, CA is seeking a front office team member to deliver exceptional client experiences and support ongoing client relationships with careful attention to detail and empathy.

The role emphasizes customer service, accurate information, and collaboration with agency teammates. We anticipate growth opportunities for driven, sales-minded individuals in a dynamic, community-focused environment.