Insurance Front Desk & Customer Care Specialist

Jeremy Barkhurst - State Farm Agent; Cameron Park (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeremy Barkhurst - State Farm Agent is seeking a personable Receptionist Team Member to join our award-winning office in El Dorado Hills, CA. You will greet customers, manage calls, schedule appointments, and maintain records with care.

The role offers training, benefits, and opportunities for advancement. Ideal candidates are organized, customer-focused, and comfortable discussing insurance options while supporting the team in daily operations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jeremy Barkhurst - State Farm Agent is seeking a personable Receptionist Team Member to join our award-winning office in El Dorado Hills, CA. You will greet customers, manage calls, schedule appointments, and maintain records with care.

The role offers training, benefits, and opportunities for advancement. Ideal candidates are organized, customer-focused, and comfortable discussing insurance options while supporting the team in daily operations.